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Behind every smooth-running food service is a detailed checklist. At Restro, we’ve refined our food department’s workflow to ensure zero errors and maximum guest satisfaction.

1. Pre-Event Planning

  • Client consultation: Understand the guest list, theme, dietary needs, and cultural preferences.

  • Menu finalization: Curate a balanced menu across starters, mains, desserts, and beverages.

  • Tasting session: Arrange a trial tasting for the client and incorporate feedback.

2. Vendor and Ingredient Sourcing

  • Fresh procurement: Schedule fresh deliveries of vegetables, meat, dairy, and dry ingredients.

  • Backup vendors: Shortlist alternates in case of sudden shortages.

  • Ingredient checklist: Ensure all spices, packaging, garnishing, and disposables are stocked.

3. Staffing Plan

  • Chef assignments: Allocate chefs for each section—grill, sweets, salads, etc.

  • Service team: Uniformed servers for live counters, food runners, and clearance staff.

  • Backup staff: Extra personnel on standby for emergency coverage.

4. Setup at the Venue

  • Counter layout: Design food flow for easy guest movement and minimal crowding.

  • Labeling & signage: All items labeled with ingredients, allergens, and serving instructions.

  • Live kitchen setup: Heat lamps, induction setups, tandoor grills, and water supply arranged.

5. Hygiene & Safety Protocol

  • Sanitizer stations near counters

  • Food handler gloves, caps, and masks

  • Regular temperature checks of perishable items

  • Disposal bins and eco-friendly dishware

6. Real-Time Event Monitoring

  • Live headcount updates

  • Feedback from VIP tables

  • Replenishment checks every 30 mins

  • Chef alert system for food refills

7. Post-Event Wrap-Up

  • Cleanup and waste segregation

  • Inventory review

  • Client debrief and feedback collection

  • Leftover handling (donation or disposal)

When you choose our food services, you’re not just hiring caterers you’re partnering with a team that runs on systems, hygiene, creativity, and heart.